Privacy Policy

đźš– AruCabs Privacy Policy

Last Updated: October 2025

At AruCabs, your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use the AruCabs App, Website, or Services.

By downloading, registering, or using AruCabs, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our app:

  • a. Personal Information: Name, mobile number, email address, and profile photo. Pickup and drop-off locations. Payment details (UPI ID, card info — processed securely by third-party gateways).
  • b. Device & App Data: Device type, operating system, and app version. IP address and device location (for booking and navigation). Usage patterns and app activity logs.
  • c. Driver-Specific Information: Driving license, vehicle number, and verification documents (for registered drivers).
2. How We Use Your Information
  • Process and confirm your ride bookings.
  • Improve app performance and personalize your experience.
  • Ensure rider and driver safety.
  • Send notifications, ride updates, and offers.
  • Comply with legal and regulatory requirements.
3. Information Sharing

We do not sell or rent your personal data. We only share limited information in the following cases:

  • With drivers to complete your ride.
  • With payment processors for secure transactions.
  • With law enforcement if required by applicable laws.
  • With service partners who help us operate the platform (under confidentiality agreements).
4. Data Security

We use advanced encryption and secure servers to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Your Rights
  • Access or update your profile information.
  • Request deletion of your data by contacting our support.
  • Opt out of promotional messages anytime.
6. Data Retention

We retain user and transaction data as long as required for legal, tax, or safety purposes. Once no longer needed, your data is securely deleted or anonymized.

7. Children’s Privacy

AruCabs is not intended for use by individuals under 18 years of age. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on our website or app.

9. Contact Us

For privacy-related questions or concerns:

  • đź“ž +91 9211128128
  • 📧 aruxcargo@gmail.com
  • đź“Ť AruCabs, Mumbai, India